Returns & Refund Policy
Please Do Keep Care Read Plicy Before Order Process by Customer
- Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of replacement.
- 10 Days:
You may request for a Refund / Replacement within 10 days of Delivery for the following categories
Be aware that BUYTWOFAST’s returns policy applies as long as the items are unworn, unwashed, without stains, undamaged and with all original tags & packaging intact.
- No returns
Certain products cannot be returned. Please check the FAQ for More Details.
- Find the item in My Account Select drop box And write text for return reason with img.Proof
- Select the Reason for the Return. Depending on the seller’s Return Policy, we may put you in touch with the seller directly.
- If Photos of the item would be helpful for documenting the condition of the item you bought and received, you can upload photos. Both buytwofast Customer Service mail and the Seller can see them.
- Once the Return Request For Your Return Approved, Pack the item carefully and You must return the item within 5 business days , It’s a good practice to include tracking information with Couriar Tracking receipt & label Attached when returning an item with packing box or pod bag.
- The Return shipment need to send by yourself to our warehouse address. The Return shipment charges has to be bear by you, But if it is our Fault for a Return ( like Wrong Product, Damaged Products ) then the Return shipping charges will be Refunded to you to the Wallet which can be used for any Purchase at buytwofast. It can’t be re-imbrues to your Bank account.
- Depending on the Location we can arrange Reverse Pick up for your Return (damage or Defect product)Shipment, The Charge for Return Shipment will be Rs. 200, which will be deducted from your Total Paid amount.
- The seller refunds you within 5 business days of receiving the returned item. If you’re requesting a new item as part of a replacement or exchange, you have 5 business days to ship the original item back to the seller once you agree to a replacement or exchange. Once the original item is shipped back, the seller will ship the new item to you within 5 business days.
- Return Accept Reason In Two Cases : 1. Product Damage and 2. Product Defect Case.
- Return Non accept :: Product Not Like by Customer, Product Quality Issue by Customer
- Customer All Juridical Court in Our Location City
- *Buyers can do any type of inquiry through
WhatsApp only or mail or message Because
the line is always busy.
- The product whose model photo has been given with the second photo real. That product may not return the buyer.If the buyer got this product separately or if he got damage, we will accept the return of such stories. The thread is completely normal. and No return on normal damage.
If the buyer buys goods of amount 1000 or above 1000, If the customer wants to return the shipment on any issue, then the customer has to pay the courier charge for to and from Rs. 150+150 before returning the shipment.Only after this the return will be done.If the buyer does not do so, the return will be counted as non-accept. And later the return will not be taken.Return we will accept on only 2 things.The product which has been cracked earlier. Or damage has come out or wrong has been found. So we will accept.On return issue buyer we need close packing video & after open parcel vedio and both vedio & all type of photo of parcel & product, full photo of product.Need a clear photo of the product from where the damage is found.Product Total We need 5 photos with good results so that we can see and accept the return.It is important for the customer not to accept the shipment without checking it.If the product ordered is not received, then 100% refund will be given to the customer or buyer.Refund amount will be given to the customer within 7-10 days after we get the return.If the product is damaged intentionally by the customer, then the video before the parcel is opened and the video after the parcel is opened is necessary.Customers can make a return on a damaged product and a defect product on their own shipping charges.Not liking the product is not a reason for any return. We refuse to take return on such issue.Buyers cannot return on any other issue. Whether to accept the return request from us or not, we will decide whether to accept the return or not by looking at the photo of the customer’s product.Customer will have to fill a forum to return any product. In which the full name and contact number and full shipping address of the customer & need Packing label & POD Bag/Box with label.The product that was ordered has a Xerox photo on the product page and a photo of the damaged product. And the photo of the product which may be issue of product Xerox copy need.Any kind of justice will remain in our area and city location.If a buyer files a consumer, then the area of the customer court will be applicable in our area and city.